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The New Yoga Booking System: Vagaro

Updated: Jul 9

We have switched to a new booking platform for our yoga services!


This much-needed change will help us save on costs and we are optimistic it will be easier to navigate. We hope this blog will offer some helpful information on the new platform and how to navigate the change.


We understand that transitioning to a new booking platform might seem daunting at first, but rest assured, we’re here to help you every step of the way. Vagaro, our new system, is designed to be user-friendly and efficient.


Setting up your account:

If you already have an account with Tula under our old booking system, Mindbody, you should have received an email from Vagaro inviting you to set up your account with them. Follow the instructions in the email to get started. If you haven’t received this email, please check your spam folder or contact us at info@tulamassageyoga.com for assistance.


Since this is a brand new system, you will be asked to sign a liability waiver again. Don't worry, you'll only need to do this once!


Figure 1: Shows the Vagaro login page

Pricing Options:

Head to the Pricing and Membership page to find a pricing option that suits your practice.


~ Existing Tula Yogis ~

Our team has been working diligently to ensure a smooth transition. All your current pricing options are now available in Vagaro, allowing you to move forward and book yoga classes seamlessly. If you encounter any issues or have any concerns, please don’t hesitate to reach out to our reception team at info@tulamassageyoga.com.


~ Existing 12-Month Members ~

As part of our transition to Vagaro, we decided not to pay for the encrypted credit card data from Mindbody. Therefore, we kindly ask that you input your credit card information into your Vagaro profile to continue your 12-month membership.


During the switch, an Unlimited Monthly Pass has been added to your account, which will expire on the date of your next billing cycle. To ensure a seamless continuation of your membership, please approach our reception team for assistance with updating your pass and completing any necessary steps.


Purchasing a Package/Membership:

Head to the Pricing and Membership page to find a pricing option that suits your practice.


You can also begin on the Yoga Schedule page and start by clicking on "Sign Up" next to the class you want to register for.

Screen above shows a pop up window prompting the customer to choose a payment option.

Booking a Class:

  1. Head to the Yoga Schedule page on our website to view upcoming classes. Click on the class you would like to book by selecting "Sign Up".

Figure 2: Tula's yoga schedule listed on www.tulamassageyoga.com

2. If you have a pricing option on your profile, a pop-up screen will appear. Here, you can adjust the number of sessions you want to sign up for. Once you’re done, click "Next".

Screen reflects what you will see when signing up for a class with a pricing option on file.

3. After clicking "Next", another pop-up screen will show the class you’re signing up for, who’s booking the class, and a green rectangle indicating a pricing option on file.

  • If you’re done signing up for classes, proceed to "Checkout".

  • If you want to sign up for more classes, click "Add to Cart".

Pop up screen in the booking process. Click "Checkout" to finish signing up for class, or "Add to Cart" to continue booking classes.

4. When you’re ready to "Checkout", make sure to follow the prompts all the way through to the end.

Screen showing your shopping cart, click on "Continue" to checkout or "Keep Shopping" to add more classes.


5. On the final screen, check the box indicating that you agree to our refund policy. Once the box is checked, click "Book".

The final screen before you confirm your booking!

6. You should now be officially signed up for the class! You will see a confirmation screen indicating your successful registration.

You are now signed up for class - Don't forget your practice mat!

How to Cancel a Class Signup:


 

We will continue to do our best to support you and update the blog during this transition as we find a better way forward with the yoga program.


Thank you for your understanding, patience, and continued support.


Namaste,

The Tula Team

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